Terms of Service

Clear terms that govern our partnership and ensure mutual success in every project.

Last updated: January 5, 2025

Acceptance of Terms

By accessing and using MVPARC's website, services, and digital solutions, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and MVPARC.

If you do not agree with any part of these terms, you must discontinue use of our services immediately. Your continued use of our services following any changes to these terms constitutes acceptance of those changes.

Services Overview

MVPARC is a comprehensive digital transformation agency providing cutting-edge solutions to businesses worldwide. Our services are designed to drive growth and innovation.

Development Services

  • Custom web development and responsive design
  • Mobile application development (iOS and Android)
  • Progressive web applications and PWAs
  • E-commerce platforms and online stores

Advanced Technologies

  • Augmented Reality (AR) and Virtual Reality (VR) experiences
  • Artificial Intelligence and machine learning solutions
  • Internet of Things (IoT) integrations
  • Blockchain and cryptocurrency applications

Arc Suite Products

  • Arc Connect - Email marketing automation platform
  • Arc Finance - Comprehensive financial management solution
  • Arc Form - Dynamic form builder and data collection
  • Arc Bot - Intelligent chatbot and automation platform

User Responsibilities and Conduct

As a user of our services, you agree to use our platform responsibly and in accordance with all applicable laws and regulations.

Account Management

  • Provide accurate, current, and complete information
  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized access
  • Update your information promptly when changes occur

Acceptable Use

  • Use services only for lawful business purposes
  • Respect intellectual property rights of others
  • Refrain from harmful, abusive, or disruptive behavior
  • Comply with all applicable local and international laws

Prohibited Activities

  • Attempting to gain unauthorized access to our systems
  • Distributing malware, viruses, or harmful code
  • Engaging in fraudulent or deceptive practices
  • Violating privacy rights of other users

Intellectual Property Rights

All content, software, designs, and materials provided by MVPARC are protected by intellectual property laws and remain our exclusive property unless otherwise specified.

Our Intellectual Property

  • Website content, design, and user interface
  • Proprietary software and Arc Suite applications
  • Trademarks, logos, and brand materials
  • Methodologies and business processes

Client Work and Deliverables

  • Custom developments become client property upon full payment
  • Source code and documentation transfer upon project completion
  • Client retains rights to their content and data
  • MVPARC may showcase work in portfolio with client consent

Project Terms and Conditions

Each project engagement is governed by specific terms outlined in individual contracts and statements of work.

Project Scope and Delivery

  • Detailed project specifications documented in contracts
  • Milestone-based delivery with defined acceptance criteria
  • Change requests handled through formal change management
  • Quality assurance and testing included in all deliverables

Payment Terms

  • Payment schedules defined in individual project agreements
  • Invoices payable within 30 days unless otherwise specified
  • Late payment fees may apply as outlined in contracts
  • All payments in USD unless otherwise agreed

Timeline and Milestones

  • Project timelines established based on scope and complexity
  • Client cooperation required for timely delivery
  • Delays due to client feedback incorporated into schedules
  • Force majeure events may affect delivery timelines

Limitation of Liability

While we strive for excellence in all our services, certain limitations on liability are necessary to operate our business effectively.

Service Limitations

  • Services provided 'as is' without warranties beyond those specified
  • No guarantee of specific business outcomes or results
  • Third-party integrations subject to external service availability
  • Performance may vary based on client infrastructure and cooperation

Liability Caps

  • Total liability limited to fees paid for specific services
  • No liability for indirect, consequential, or punitive damages
  • Exclusion of liability for loss of profits or business interruption
  • Client responsible for data backup and recovery procedures

Termination and Suspension

Either party may terminate services under specific conditions outlined in individual agreements.

Termination Rights

  • Either party may terminate with appropriate notice period
  • Immediate termination for material breach of terms
  • Completion of work-in-progress upon termination
  • Final invoicing and payment settlement procedures

Post-Termination

  • Return or destruction of confidential information
  • Transfer of completed work and deliverables
  • Survival of payment obligations and confidentiality terms
  • Assistance with transition to new service providers

Questions About These Terms?

We believe in transparent partnerships. If you have questions about these terms or need clarification on any aspect of our services, we're here to help.

Email:hi@mvparc.com
Legal Inquiries:Responded to within 48 hours